Arkansas Workforce Investment
Supplemental Training Resources
Team Dynamics
Roles Team Members Play
| Accomplishment |
| Initiator |
Helps to identify goals, ideas, and procedure
Start discussions
Keeps the group focused and on task
|
|
Information
Processor |
Collects and organizes task-related information
Collects opinion of group members and outside people
|
|
Summarizer |
Pulls together all related issues
Synthesizes ideas, opinions and suggestions
Draws conclusions and restates positions
|
|
Evaluator |
Questions the practicality, logic, ethics, and procedures of the group's work
Helps the group determine if it has reached consensus regarding its decisions
|
|
Interaction |
| Encourager |
Elicits participation and contributions from other group members
Ensures every comment receives appropriate consideration
|
|
Harmonizer |
Assists in the resolutions of differences and conflicts among group members
Minimizes conflict and reduces tension through humor and other
diversionary tactics
|
|
Compromiser |
Assists in resolving deadlocks in the group by suggesting middle-of-the-road
solutions
Offers to meet members “half way” to find acceptable alternatives
|
|
Gatekeeper |
Controls the communication by opening and closing the "gate" in a way that
gets everyone involved
Regulates the flow of communication to help reduce tension
|
|
Dysfunctional Roles |
| Dominator |
Tries to control the group by asserting authority or appearing superior
|
|
Blocker |
Opposes the group beyond reason
Uses a hidden agenda or attempts to bring back an issue the group has
previously rejected
|
|
Aggressor |
Expresses disapproval of another's suggestion
Attacks the group or individual members
Joking in a sarcastic or barbed way
|
|
Disrupter |
Doesn't share the group's goals and isn't really involved
Expresses cynicism, nonchalance, withdrawal or irrelevant humor
|
